GovPredict

At GovPredict, we build products that make government more transparent and politics more efficient. We help organizations navigate and guide public policy with a comprehensive platform that unifies advocacy, government relations, and fundraising teams.

We are a 100% non-partisan company -- and we really mean it! Our clients fall on all sides of every issue, and we provide the same powerful technology to them all. Our team members are also all along the political spectrum, and we want everyone to feel welcome. The only rule is that our personal political views never affect our work. We believe that every organization has the right and the duty to analyze government policy, come to their own conclusions, and promote their points of view to the public (and public officials).

Good companies can be built quickly. Greatness takes hard work over time. We want people who are dedicated and want to invest themselves in GovPredict just as much as we are dedicated to our people and invest in them. We are a team of relentless problem-solvers and we believe in professional development and promotion from within.

GovPredict is headquartered in Washington, DC, the heart of American politics. Our engineering offices are located in Chișinău, Moldova and in Belo Horizonte, Brazil. We have a friendly, collaborative, hard-working team that is dedicated to building the best public affairs software in the world.

The industry has gotten stale, and we're working to build something better. Organizations deserve the most modern, comprehensive tools available to monitor the political and policy landscape and protect their missions. If you want to help drive that forward, come work with us! Our current opportunities are listed below.

GovPredict Belo Horizonte, State of Minas Gerais, Brazil
13/01/2021
CLT Full
About the role The role of the Director, Support and Services is responsible for providing leadership to a team of Customer and Technical Support Representatives. Reporting to the VP, Customer Success, this role will drive quality and consistency in Customer Success. This role has significant levels of responsibility and accountability for operational delivery and aligning customer initiatives to support and enhance the objectives of the organization. Responsibilities Responsible for managing customer support and services day-to-day functions. Responsible for the full employee lifecycle from recruitment, training, setting clear performance goals, and managing performance through regular meetings and coaching with direct reports. Serves as the escalation point for customer support issues and resolving them as a mediator. Works cross-functionally as the support leader with high-touch strategic clients. Develops, revises, and implements customer support...
GovPredict Belo Horizonte, State of Minas Gerais, Brazil
13/01/2021
CLT Full
About the role The Technical Support Specialist supports the Customer Success team by supporting clients in  troubleshooting and providing support to clients. This role will address tickets through the ticketing management solution and work closely with the Product and Engineering teams to help prioritize tickets and influence product strategy. Responsibilities Working from Belo Horizonte office Help customers launch advanced campaigns Troubleshoot basic issues with the platform and escalate as necessary in a timely manner Help build tools that allow others in the company to troubleshoot and address technical i ssues Strong analytical skills to review data and utilize it to better understand customer and team  challenges Partner with the Customer Success team in tracking customer issues and requests Manage incoming support tickets Deliver first-tier platform support and handles the initial research, troubleshooting and resolution of...
GovPredict Belo Horizonte, State of Minas Gerais, Brazil
04/01/2021
CLT Full
Our Tech Stack   Ruby on Rails, ReactJS, Python, Postgres, Mongo, Redis, Elasticsearch, AWS, RabbitMQ, Terraform, and Ansible. Responsibilities Working from Belo Horizonte GovPredict office Ship world-class software used by the most influential organizations in the world Work amongst a very talented team of engineers Write high-quality and well-tested code on one or more of the following: Ruby on Rails, ReactJS, or Python Work with one or more of the following: RabbitMQ, S3, Postgres, or Elasticsearch Sometimes work with other technologies and languages Desired Qualifications Strong technical background -- degree in Computer Science or related field preferred Experience building complex software for real users No specific experience requirement - w e are hiring all levels of engineers, from junior to senior Interest in complex software engineering problems -- we use Rails, React, and Python, but you don’t have to know them Comfortable...
GovPredict Belo Horizonte, State of Minas Gerais, Brazil
04/01/2021
CLT Full
Our Tech Stack Ruby on Rails, ReactJS, Python, Postgres, Mongo, Redis, Elastic Search, AWS, RabbitMQ, Terraform, and Ansible. Responsibilities Working from Belo Horizonte GovPredict office Work on real software projects used by real users Gain valuable experience working on a talented software engineering team Paired with a more senior developer as your mentor Work in Javascript, Ruby, or Python languages Build software in ReactJS, Ruby on Rails, or Scrapy frameworks Desired Qualifications Foundational knowledge of software engineering Exposure to and knowledge of at least one programming language Able to communicate effectively in written and spoken English Eager to learn new things and apply them quickly Availability to work 30 hour/week or 40 hours/week Company Perks Robust and competitive benefits package (Benefits may vary by location) Big focus on code quality and writing clean code A highly accountable culture with...